When Max Got Lost
A smart pet tag reunites a family with their diabetic dog
"The person who found Max was able to see he needed insulin and called us immediately. Without that tag, I don't know what would have happened."
The Challenge
Max, an 8-year-old golden retriever with Type 1 diabetes, got spooked during a severe thunderstorm and escaped through a gate left open by delivery personnel. He required twice-daily insulin injections, and missing a dose could be life-threatening.
The Solution
Max was wearing his MedInfo pet tag, which contained his complete veterinary profile, including his diabetes diagnosis, insulin schedule, and emergency contact information. The person who found him was able to scan the QR code and immediately understand Max's medical needs.
The Outcome
The finder contacted the family within 30 minutes of finding Max. They kept him safe and calm until his owners arrived. Max didn't miss a single insulin dose, and the family has since become advocates for smart pet identification.
Product Used
Smart Pet Tag