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First Responder January 10, 2025 Multiple Products

First Response, First Tap

A paramedic's perspective on how MedInfo is changing emergency response

"Before MedInfo, we'd spend precious minutes trying to find someone who knew the patient's history. Now, one tap and I have everything I need."

Marcus Williams — Paramedic, 12 Years

The Challenge

In emergency situations, paramedics often arrive to find unconscious or unresponsive patients with no immediate family present. Gathering medical history - allergies, medications, conditions - can take critical minutes that the patient may not have.

The Solution

Marcus and his team started recommending MedInfo to families they encountered, especially those with members who have chronic conditions. When responding to calls where patients wear MedInfo devices, the team can access complete medical histories instantly.

The Outcome

Over six months, Marcus estimates MedInfo has saved his team an average of 3-4 minutes per call where patients wear the device. In several cases, knowing about drug interactions or allergies changed the course of treatment and improved outcomes.

Product Used

Multiple Products

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